Secure Patient Messaging (lab results, health maintenance, etc. )

Ensure your patients are getting the information they need via Medfusion's Patient Messaging capabilities.

How much time and energy is spent by your practice staff to communicate valuable and relevant information to your patients? What if that communication could be done in an automated fashion, to one, several, or all of your patients, securely, easily, and quickly? Messages like:

  • Non-secure messages:
    • Practice newsletters
    • Inclement weather reschedule notices
    • Flu shot notices
    • Drug recalls
  • Secure messages:
    • Health maintenance
    • Lab results
    • Appointment reminders
    • Appointment recall
    • Past due notices

Medfusion's Patient Messaging application is a web-based, automated practice-initiated message delivery system, which can be integrated to your practice management system.

Unlike traditional automated telephonic systems, Patient Messaging allows your practice to manage each patient's contact preference (such as email or telephone) and then deliver virtually any message to them. This type of automated communication drives significant savings in both labor and pure costs (telephone and mail expenses).

When used in conjunction with Ask a Question , the lab results reporting system can also generate additional revenue for your practice as patients can choose a more in depth interpretation, paying in advance for the this service via credit card.

Even more, Medfusion customers who are utilizing automated appointment reminders tell us that they experience a reduction of up to 40% in patient no-shows, enabling them to collect more revenue and see more patients.

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Key Takeaways

Reduce the on-hold times and “phone tag”

Provide patients with security and convenience

Virtually eliminate mailing expenses

Discover Return On Investment
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